Vodafone operates with Speed, Simplicity and Trust! We pride ourselves on having built an open and inclusive environment which enables you to thrive in a place where you can grow and develop alongside the best minds in the business, where you can harness the power of technology to make a real, tangible difference to communities big and small. At Vodafone, we are restless and passionate about creating a better future.
Graduate Engineer in Network Operations will support the monitoring, maintenance, and troubleshooting of network infrastructure to ensure optimal performance and uptime. The role involves assisting in incident response, network analysis, and the implementation of changes under guidance, while gaining hands on experience with network tools, technologies, and operational procedures.
Job Description
Monitor Mobile and ICT Network elements in terms of outages/faults and performance.,
Escalate faults to respective stakeholders and see to resolution.
Coordinate network fault troubleshooting with internal and external stakeholders.
Create and Submit Root Cause Analysis Report.
Attend to customer queries
Ability to work on shifts
Desired Skills and Experience
Minimum Qualification - Bachelor's degree in Computer Science or Information Systems or Telecommunications is a must.
Work experience in similar fields/sector will be of added value.
Hands-on experience with monitoring, network diagnostic and network analytics tools
Must have a good GPA
Be a self-starter with career aspiration in the field of Networking, Wireless Engineering, Radio Networks and Database System.
Any certification in the related field would be an added advantage
Be a team player with ability to work under strict deadlines and minimal supervision
Be a connoisseur in the field Telecommunications and related field
Must possess a can-do attitude towards problem solving
Must be sharp and tactfully good at problem analytics and solution design.